Honestly, this product is lucky to get 2 stars - it just goes to show how much I actually like it despite its flaws (yes - singular). However, it is a HUGE flaw. I use this bag as a daily carry with an iPad, a laptop, a couple chargers, some pens, over-ear headphones, a battery pack, and a few other odds and ends. Certainly nothing over 10lbs on a heavy day. You’d then understand my surprise and disappointment when one of the straps tore out little more than a week after starting to use it. This is hugely disappointing given the price of this bag and I simply can’t recommend it, no matter how much I like it durability issues aside.